Terms and Conditions

CONDITIONS OF USE

Once you place an order, it will be reviewed and you will sent a confirmation with the total amount for your order, It does not includ import duties, taxes and charges. These charges are the buyer’s responsability.

Please check with your country’s customs office to determinate what additional costs will be prior to buying.

After the confirmation mail is sent, a payment request from paypal will be sent to the email address you provided in your customer’s account, just follow the instructions and your order will be complete.

Orders will be shipped upon payment receipt.

Seller not responsible for items that are lost/damaged items while in transit. The buyer will find that all the items are packed extremely well.

All sales are final, no returns or exchanges.

SHIPPING TERMS

Our products are shipped from Mexico, CDMX

Delivery time:

  • Free shipping to USA – Wholesale – 7 Labor Days
  • Free shipping to USA – Resto of the store (except Wholesale) – 3-5 weeks
  • 1-7 days for USA by UPS
  • 10-20 days the rest of the world by UPS

IMPORTANT:

Product handling time in addition to delivery time: 2 LABOR DAYS (more)

Orders are processed within 24 hours.

Remember that the shipping method are the days that it takes for UPS deliver the package and does not indicate when your package will be shipped. We usually shipped our products within 3-5 labor days after you place your order (this is an estimation of how long we take to ship our products, however we have not stated in our policies and procedures a lengh of time for orders to be shipped).

For orders from 50 to 250 the lead time is one week.

For orders from 251 to xxxxx please contact us for to give you the lead time.

UPS are our main carrier, as soon as your package is picked up by UPS we will post your tracking number on your account and you will be able to track your package by going to www.ups.com and entering your tracking number.

Thank you for your order!

What is MSBOX?

MSBOX is an unlimited time promotion with discounts from 5% to 17.5% on the total of your purchase.

  • 3-5 products – GET 5% OFF
  • 6-10 products – GET 7.5% OFF
  • 11-25 products – GET 10% OFF
  • 26-50 products – GET 12.5% OFF
  • 51-100 products – GET 15% OFF 
  • 101-250 products – GET 17.5% OFF

 

*Worldwide Shipping 3-5 weeks

The MSBOX Discount applies to your complete order at the end of your purchase

Consult the shipping terms for 50 or more products

**Does not apply MSBOX promotion to Wholesale category.